Boost Your Lunch App Privacy Policy
Last updated November 8, 2026
This policy explains how Boost Your Lunch handles personal information when you use our mobile app to order and manage school lunches. Our online store also has a storefront privacy policy.
Information we use
- Shopify provides your customer ID, name, email address, phone number and saved addresses when available. We use these details to sign you in, manage your account and support checkout.
- When you set up family or staff profiles and school access, we use profile names, school and classroom details, school access codes or tokens, and optional allergy or dietary notes to show the right menus and fulfil your orders.
- We use cart contents, purchases, delivery dates, cancellations and store credit to manage lunch orders. Shopify and its payment providers handle payment details entered in checkout. The app does not store payment card details.
- When you contact us for help, we use the contact details and message you provide to respond.
- If you enable notifications, the app uses preferences and order information to schedule reminders on your device. It may register a device notification token through Expo and save it with your Shopify account. You can change your choices in the app or device settings.
Student information
The app is intended for parents, guardians and other authorized adults. Account holders can provide a student's name, school, classroom or teacher, and optional allergy or dietary notes. We use these details to manage profiles and lunch orders, prepare labels, and coordinate meal preparation and delivery.
Who receives information
Shopify provides account, checkout, order and store credit services. We use services hosted on Amazon Web Services for school access and lunch operations. Expo and your device platform help enable optional notifications. We share order details with participating schools, food providers and delivery partners as needed to prepare and deliver lunches. These organizations may process information outside Canada. We may also disclose information when required by law.
How we protect and retain information
We use authenticated access and encrypted network connections. The app stores sign-in credentials in secure device storage on supported devices and caches some account, cart and order information on your device to provide the service.
We keep account, family and school access information as needed to operate your account and fulfil orders. We keep transaction records as needed for accounting, legal obligations or resolving disputes. What we retain and for how long depends on the purpose of the record and the applicable requirements.
Access, correction and deletion requests
For privacy questions or to request access, correction or deletion of your account information or student information you provided, email orders@boostyourlunch.com. We may verify that you own the account before responding. When handling a deletion request, we’ll explain the timing and any information we need to keep, including the reason and retention period.